ChatOps
Your machines are waiting for you to lead them into the future. Get there faster with ChatOps.
MACHINE TO MACHINE CHAT
ChatOps Streamlines
Our chat API replaces terminals, providing you with a new command line to run your operations on. Reduce the number of manual tasks with ChatOps.
Automating your machine-to-machine commands has never been easier thanks to In-App Chat. When paired with Natural Language Processing, we help eliminate the language barrier between multiple devices. By converting the language “spoken” by one machine into the receiving machine's commands you will no longer need human intervention playing middle man and finally be able to automate your processes.
Benefits of ChatOps
- Use Commands To Set Meetings and Locations
- Enable Collaborations by Creating Command Lines
- Increase Response Times with Short Feedback Loops
- Reduce Start-Up Time After System Failures
- Create an Easily Accessible Activity History
Need to deploy a machine action? How simple would it be if it were just a message away? In-App Chat gives you that capability! When paired with the appropriate devices and systems a team member is just a text away from issuing actions such as event responses, code deployments, and more!
These “conversations” also make for exceptional tools. Know exactly when specific commands were sent, when errors occurred, and what changes need to be made mechanically or within your training specifications. These chats become your log of activities automatically which makes support, compliance, and security that much easier to achieve. Additionally, these tools benefit your business by increasing domain knowledge on ChatOps, which accelerates machine learning and helps to improve communications.
Conversational AI
Customer Service
Put your customers at the heart of every interaction with Conversational AI. In-App Chat uses your favorite Natural Language Processor to enable real conversations with your audience.
Streamline customer service and more with smarter chatbots and virtual agents. Traditional chatbots can be limited from predefined scripts, In-App Chat ChatOps deploys Machine Learning and NLP to get smarter with every interaction, further personalizing each connection. Leaving your audience satisfied with immediate and personalized service.
Eliminate Enormous FAQ Sections
Your customers can get real-time answers to their questions in a format they are already used to. No more digging through long lists of FAQs. Supporting your customers has never been easier with ChatOps!
Perfectly Timed Interactions
ChatOps can proactively engage with your customers in a conversational manner. No more wrong responses reducing your customer satisfaction thanks to Natural Language Processing and Machine Learning. Finally, smarter chatbots that don’t end in frustration and damaged relationships!
Additional Resources
Predictive IT with ChatOps
What if there were a way to stop technical problems before they even happened? Well, now there is. With artificial intelligence, ChatOps, and predictive IT, your technical difficulties can be a...
Conversational AI Use Cases for Better Business
Below, we will first define what conversational AI is and how it is different than a traditional “chatbot”. Then, we are going to take a peek at some conversational...